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Embroider Your Best Memories
The Perfect Gift in 4 Simple Steps:
- Placing an Order: Choose a fabric color, thread color, size, design placement, and specific details. Upload your photo(s) to ensure a perfect custom design.
- Design & First Draft (1-4 Days): After placing your order, our designers will create and send a draft for your review via email.
- Revisions & Approval: Request any changes until you're fully satisfied—unlimited revisions included.
- Production & Shipping (4-10 Days): Once approved, we’ll produce your order and prepare it for shipping.
Customer Reviews
"Absolutely Perfect!"
This hoodie quickly became my favorite! The embroidery is gorgeous, and I love how the minimalist design really captures my dog’s personality. It’s cozy and meaningful—what more could you want?
"Great Quality and Personalized Touch!"
The t-shirt with my girlfriend’s dog is amazing! The design is spot-on and the quality is top-notch. It’s comfy and always gets compliments everywhere.
"Exceeded My Expectations!"
The embroidery of my dog is so beautifully done, and the hoodie itself is super comfy. It’s like wearing a little piece of my pup everywhere I go!
FAQ
Since our artwork is handmade, we don’t provide previews before you place an order.
However, we offer unlimited revisions and will only ship your product once you’ve given your final approval.
This ensures you are fully satisfied with the final piece and receive exactly what you envisioned.
If you need assistance choosing the best photo, please reach out to us at hello@eternalspira.com, and we’ll be happy to help.
- Order Placement: After placing your order, our designers will begin working on your project.
- Design Draft (1 to 4 Days): We’ll create a draft of your design and send it to you for review. You’ll receive an email with the draft, allowing you to request any changes as needed.
- Unlimited Revisions: Your satisfaction is our top priority. You can request as many revisions as necessary until you’re completely happy with the design.
- Production (1 to 3 Days): Once you approve the design, we’ll start production, which typically takes 1 to 3 days.
- Final Steps & Shipping (3 to 7 Days): After production, your order will be carefully prepared for shipping. For detailed info, please refer to our Shipping Policy.
Need your design sooner? Opt for the 'Priority' option when adding your product to the cart. You’ll also have various shipping choices available at checkout.
- Design Preview (1-4 Days): After placing your order, our designers will get started on your project. You’ll receive an email with a design preview within 2-4 days for your review.
- Production (1-3 Business Days): Once you approve the design, production will commence, typically taking 1 to 3 business days.
- Shipping (3-7 Business Days or Faster): Following production, your order will be securely packaged and shipped. Shipping usually takes 4 to 8 business days, with expedited options available at checkout.
For detailed delivery times and additional information, please consult our Shipping Policy.
To ensure your satisfaction, we offer unlimited revisions and will only ship your product once you’ve approved it. This guarantees that you are fully satisfied with the final piece.
We don't just design pets; we can handle a wide range of projects! Our talented team has created everything from family portraits to artistic tattoos and landscapes.
If you have a special request, feel free to contact us at hello@eternalspira.com, and we'll make it happen.
If you need help selecting the best photo, we're here to assist! Reach out to us at hello@eternalspira.com, and we'll guide you in choosing the perfect one.
Absolutely, we can do that! We can take a photo of each member and combine them into a cohesive design.
Just email us at hello@eternalspira.com, and we'll assist you in selecting the best photos.
Our website allows US orders only, but if you're an international customer, reach out to hello@eternalspira.com and we'll be glad to help.
If you need to make changes, please reach out to hello@eternalspira.com immediately after placing the order to ensure we change whatever's needed before processing the order.
If something's not perfect when you receive your order, please contact us right away to hello@eternalspira.com so we can assess and solve the situation for you ASAP.
Yes, you can upload up to 3 pictures at every "add to cart" attempt. If you want to buy multiple items, please describe exactly what you want on the textbox.
Rest assured that in case of doubt, we'll reach out by email before proceeding to the Design stage!
Simply add to cart one-by-one, and choose the right specs each time, or add a bundle of 2 or 3 items, and specify all the sizes you need on the Design Requests textbox.